Our Custom Solutions Operations Coordinator keeps your special project on track
Derek Green, pictured above, has been a vital part of Edmonton Valve team over the years. If you've got questions about our Custom Solutions capabilities, give Derek a call or follow the link below.
On our seven-person Custom Solutions team, Derek Green has a lot to do with keeping a project on track. He's likely to be the one scheduling your project and making sure we have all the parts on hand to assemble it quickly.
There's no such thing as a typical workday for Green. Custom Solutions covers a wide range of projects, from something as simple as putting the identical bend in a hundred pieces of tubing to creating a complex sub-assembly with panels, valves, gauges and special fittings. Green spends a lot of time figuring out price quotes. Sometimes customers present a complete idea of what they want, and sometimes we have to start with a more general concept. It sometimes takes a few attempts to nail down exactly what the finished product should include. We make sure the details are all on file in case you ever need us to duplicate the job in the future.
When Green is figuring out the logistics of getting the parts here, the vast majority will come from Swagelok. But there are times when other manufacturers are involved as well, so we count on him to track down the vital parts.
Green has been with us for about four years. He already had some experience in fluid systems, but more in the areas of industrial pipe and flanges. So while he served many of the same customers he works with now, he had to learn about Swagelok products and the way Edmonton Valve & Fitting operates.
We wanted to know how Green operates too. Like most of our associates, he had to go through a long process of multiple interviews before we knew we wanted to offer him the job.
"They search for a good fit. They do things right," Green says. "They just seem to care about their employees. If someone is having an issue they get to the root cause and come up with a solution that works for you and them."
We know that a person who fits in well can stay with use for decades that’s why we pay attention to where our associates want to take their careers, and give them training to help them get there.
Green's training started where so many people start: in our warehouse. There's nothing like picking parts for a few months to help a person get familiar with the Swagelok inventory. From there he moved into customer service, then to outsourcing non-Swagelok parts.
Along the way he earned a diploma in Supply Chain Management from the University of Alberta, as well as his PMP designation as a Project Manager.
The combination of experience and education made Green a good candidate when we had an opening in Custom Solutions. It also makes him a good person to talk to when you want to find out how our expertise can make your life easier. Call us at 780-437-0640 or contact us through our website to find out.