Our Material Test Report (MTR) site has easy-to-access information all in one place for tubing
When we ship out tubing from any of our three locations, upon request we include paperwork from the manufacturer with the details on heat numbers. For example, a sheet might tell you that a particular type of welded tubing contains so much chromium, nickel, and other elements. It also could list the tensile strength, hardness, and other properties. It also show that the product has passed a series of tests.
It's great information to have, but what do you do when the sheet of paper gets separated from the product? Or what happens when the paperwork follows the product into the field, but the person who needs the information is back at the office?
One-stop information center
That's why we added a new section to our website last year. Go to edmontonvalve.com/mtrs and enter the heat number for the part, and you'll get a scan of the paperwork. For example by entering the heat number, 982331, it calls up all the information for the welded tubing mentioned earlier.
Above is what you would see when you go the the MTR website. If you have questions or would like more information regarding MTR's, Ask Us here.
"The individuals who would be looking at the MTR site are customers who would know the heat number," says Ryan Potter, our IT manager. "There might be more than one document, depending on what they are looking for."
Edmonton Valve & Fitting has been scanning these documents for years, and we've always been ready to look up the information when people called and request it. Now we've made it even easier to get the information at any hour of the day, any day of the week.
"You never know when a customer will need it," Potter says.
Having the information online also frees up our staff to help customers in other ways.
So go ahead and keep filing your paperwork where it's easy to reach. But don't worry if you can't find it, we've got you covered.