Edmonton Valve & Fitting Blog

Weekly posts for northern and central Alberta engineers, plant operators, and buyers.

How Edmonton Valve Leverages the Global Field Engineering Expertise of Swagelok

by Katie Reid, on Thu, Apr 08, 2021 @ 11:04 AM

Our field advisors work closely with the global engineering team to bring local knowledge together with a world class product and application engineering team.

Swagelok Company offers fluid systems engineering and sampling systems engineering resources around the world. As of 2021, there are over 100 Swagelok-certified field engineers serving customers in 70 countries. And they are highly connected—working virtually in teams to address customer applications wherever their engineering expertise is needed.

Local specialists, Global reach

Edmonton Valve's Tom Webster is a Field Service Technologist delivering Field Advisory Services here in our region of Alberta. He attended Northern Alberta Institute of Technology (NAIT) and graduated with a diploma in Petroleum Engineering Technology. 

Prior to joining Edmonton Valve, Tom gained experience as a Process Operator, which helped him understand how the day to day facility operations are carried out.

"Working with rotating equipment/instrumentation and process staff at a midstream facility gave me a solid foundation. At Edmonton Valve & Fitting everyone is aware of the steep learning curve in regards to our product line and customer applications, so having that facility experience was a great advantage to accelerate my training and allowing me to help our customers quicker."

If you are a customer, you might find there a lot of terms to keep straight. So let’s clarify what a team member like Tom does and for whom.

“Swagelok employs a team of engineers throughout the world as an extension of our headquarters in Solon, Ohio,” Tom explains. “Their mission is to be the technical liaison and advocate between the customer, our distributor network, and the factory by providing an extension of Swagelok engineering resources. Their primary focus is to provide technical expertise through a sound understanding of our customer’s applications.”

So what are these Field Advisory Services?

FieldAdvisoryServices_CoverEdmonton Valve & Fitting Field Advisory Services deliver Swagelok resources, applications, and product expertise to customers in northern and central Alberta, Canada. Here are just three examples of the many programs we offer:

  • Sampling System Evaluation & Advisory Services (SSEAS)—Our certified technicians examine your systems as a whole and identify steps to boost consistency, reliability, and efficiency.
  • Fluid System Evaluation & Advisory Services (FSEAS)—Bring the technical expertise, application experience, and industry knowledge of Swagelok technicians to your facilities.
  • Compressed Gas Leak Detection—Our certified technologists identify leaks and quantify leak rates so you can prioritize the most critical issues to address.
Field Advisory Services page

Our field service technologists have particular strength in serving companies in oil & gas (upstream) applications, chem refining applications, power (coal, gas, and combined cycle) applications, midstream applications, and SAGD (steam-assisted gravity drainage) applications. They know the regulatory standards that apply here and know about the trends that may be affecting your business.

What if you need field support at odd hours?

Please call our 24x7 Field Advisory Services On-Call Technical Support at 780-237-7109. Anytime you need us, we're here.

Need help with your account, ordering, or researching your options? Please give us a call at our main office 780-437-0640, or use this button to get in touch:

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Topics:Value Added ServicesPeopleField EngineeringField Advisory ServicesFAQsAbout us

Central & Northern Alberta’s leading fluid handling components supplier.

For 50 years we have provided professional support and an extensive local inventory of Swagelok products. We offer custom solutions, applications support, training, equipment, and tools to help ensure safe and reliable operations.

CONTACT US 780-437-0640

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Edmonton Valve & Fitting Inc.
4503-93 Street NW
Edmonton AB T6E 5S9
PH: 780.437.0640

Drayton Valve & Fitting Ltd.
5614 - 55 Street
Drayton Valley AB T7A 1S9
PH: 780.542.7988

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Fort McMurray AB T9H 5C6
PH: 780.790.0640

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